Refund and Returns Policy
Thank you for shopping at Shopof.cfd, operated by Shopof LLC.
We want you to enjoy a smooth and worry-free shopping experience. If you are not fully satisfied with your purchase, please review the refund and return guidelines below.
For assistance, contact us:
📧 info@shopof.cfd
📞 626-253-2609
1. Returns Eligibility
We accept returns for most unused and unopened lifestyle accessories within:
➡️ 30 days from the date of delivery
To be eligible for a return:
- Item must be unused and in original condition
- All packaging, tags, and accessories must be included
- The item must not be damaged or show signs of wear
- Proof of purchase (order number or receipt) is required
Items failing inspection may be denied.
2. Non-Returnable Items
We cannot accept returns for:
- Opened or used items
- Items with missing packaging or accessories
- Personal care products
- Customized or personalized items
- Items marked as Final Sale
- Gift cards
3. Damaged, Defective, or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Missing items
- Incorrect
Please contact us within 48 hours of delivery.
Include:
- Order number
- Photos or videos of the issue
- A brief explanation
We will offer a replacement, store credit, or full refund at no cost to you.
4. Refund Process
Once we receive and inspect your return:
- You will be notified whether your refund is approved or denied
- Approved refunds are issued to the original payment method
Refund Processing Time:
3–7 business days, depending on your bank or payment provider.
5. Return Shipping Costs
✔ Shopof Covers Shipping
If the product is defective, damaged, or incorrect.
✔ Customer Covers Shipping
If returning due to:
- Change of mind
- Wrong item ordered
- No longer needed
- Preference-based returns
6. Order Cancellations
Orders may be canceled within 12 hours of purchase.
If your order has already been processed or shipped, it cannot be canceled.
You may still request a return (if eligible) once the product arrives.
7. Exchanges
Exchanges are offered only for damaged or defective items.
For all other situations, please return the item (if eligible) and place a new order.
8. Late or Missing Refunds
If your refund hasn’t been received:
- Check your bank account
- Contact your credit card provider
- Contact your bank
If you still need help, email us at info@shopof.cfd.
9. Contact Us
For all return or refund questions:
Shopof LLC
544 W Comstock
Glendora, CA 91741
📧 info@shopof.cfd
📞 626-253-2609
🌐 https://shopof.cfd