INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?

You can reach us anytime at info@shopof.cfd or by calling 626-253-2609.
We typically respond within 24–48 hours.

What are your customer service hours?

Our support team is available:
Monday–Friday, 9 AM – 6 PM (PST)
Emails can be sent anytime, and we will reply during our business hours.

Where are you located?

Shopof LLC
544 W Comstock
Glendora, CA 91741

Please note: This is our administrative office, and we do not offer walk-in customer service or pickups.

I need help with my order. What should I do?

To receive the fastest assistance, please include:

  • Your order number

  • Your full name

  • A brief description of the issue

  • Photos (if your item arrived damaged or incorrect)

Send this information to info@shopof.cfd.

How long does it take to receive a response?

Most inquiries are answered within 24–48 hours, except weekends and holidays when response times may be slightly longer.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS